Legal/Privacy and Cookies Policy

Copyright © 2008 Servomex Group Limited. All rights reserved.

Hummingbird Sensing Technology is a trading name of Servomex Group Limited (“Servomex”).

No reproductions may be made of any text or graphics contained within these pages without the express, written permission of Servomex Group Limited

Privacy Statement

At Servomex, we recognise that our customers are concerned about the manner in which we collect information; the privacy of the information that we collect; and our plans for using this information. Our goal is to ensure that we only gather information about you that you want us to have.

The following FAQ provides details about how and why Servomex collects customer information, what we do with customer information, and how you can control access to and distribution of the information that you provide to Servomex.

Why does Servomex collect customer information?

One of the ways we ensure that we are developing products or services, including online services, that meet the needs of our customers is to gather information directly or indirectly from them. We like to know who our customers are, what types of products and services they use and what their product and services expectations are. This information is gathered solely for the purpose of providing our customers with more interesting and relevant information as to how our products and services can assist them.

What does Servomex do with the information it collects?

It is always our objective to collect only that information necessary for us to send you information relevant to your interests and applications. Information we collect will be used by us to better understand our customer needs and to keep them informed of the latest developments with Servomex products and services.

Is it mandatory that I provide Servomex with my personal information?

No. Servomex offers some information within its web site freely to all customers. However, certain premium information and services can only be accessed after you have registered and provided us with a minimal amount of personal information. In short, as a responsible business partner to thousands of global companies, we strive to treat customers with respect and in the manner in which we prefer to be dealt with when we are customers.

Will Servomex provide my information to third-parties?

No, Servomex will not sell, transfer, assign or rent your customer information to any third party without your permission.

How can I have my name deleted from Servomex’ customer list?

We make it simple for customers to choose not to receive e-information from Servomex by emailing removeme@servomex.com with the instruction “remove me from your customer list”.

Who can I contact if I’ve asked to be deleted from Servomex’ customer list but still receive unwanted e-mails?

In the unlikely event that you receive e-mail marketing material from Servomex after you have asked to be removed from the Servomex customer list, please e-mail our removeme@servomex.com with details. We will ensure that the situation is resolved as soon as is practical. However, please be aware that there may be a slight delay between requesting deletion from the Servomex’ customer list and the request being actioned whereby marketing material may be sent.

Is Servomex responsible for other sites I link to from the Servomex website?

No. The Servomex site sometimes offers links to web sites that we are not affiliated with such as professional societies. When using some of our online services, you could be directed to these sites. Some of these links are the sites of partners whom Servomex have joined with to provide services to you. Servomex is not responsible for the privacy policies or other terms of use of these partner sites or other sites you may link to while using the Servomex site.

How do I contact Servomex?

See the Contact Us page for details on contacting Servomex or its distributors.

Conditions of use of the Servomex website.

Servomex has made all reasonable efforts to ensure that all information provided through Servomex’ web site on the internet is accurate at the time of inclusion, however, there may be inadvertent and occasional errors for which Servomex apologises.

Servomex makes no representations or warranties about the information provided through this web site, including any hypertext links or any other items used either directly or indirectly from Servomex’ web site and reserves the right to make changes and corrections at any time, without notice. Servomex accepts no liability for any inaccuracies or omissions in Servomex’ web site and any decisions based on information contained in Servomex’ web site are the sole responsibility of the visitor. Servomex accepts no liability for any direct, special, indirect, or consequential damages, or any other damages of whatsoever kind resulting from whatever cause through the use of any information obtained either directly or indirectly from Servomex’ web site.

Any visitor to the Servomex web site providing information to Servomex agrees that Servomex has unlimited rights to such information as provided and that Servomex may use such information in any way Servomex chooses.

Such information as provided by the visitor shall be non-confidential.

Competition rules

Only one entry is allowed per person.

The competition is not open to employees of Servomex Ltd, Servomex Representatives, or their families.

Only completed forms and applications to receive Newsletters/Product updates will be entered into the prize draw.

Winners will be notified by e-mail.

If you require a list of winners please contact us.

We reserve the right to offer alternative prizes of similar value.

By entering the competition you are authorising us to contact you about any Servomex products or services on the understanding that any such contact will include a genuine method of opting out of future contacts.

All entrants will be automatically subscribed to our regular news e-mail bulletins, but are welcome to unsubscribe at any time.

The judges decision is final and no correspondence will be entered into regarding the prize give-aways.

We reserve the right to change the rules of this competition at any time and without notice.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Removing cookies

You can easily remove any cookies that have been created in the cookie folder of your browser. For example, if you are on Windows machine, here are the steps on how to use Windows Explorer to erase cookie files:

* Click on ‘Windows Explorer’

* Select the ‘Search’ button on the tool bar

* Enter “cookie” into the search box field for ‘Folders and Files’

* Choose ‘My Computer’ in the ‘Look In’ drop down menu

* Click on ‘Search Now’

* Select and open the folders that are retrieved

* Click to highlight any cookie file

* Click the ‘Delete’ key to erase the cookie file

If you don’t have Windows Explorer, click the “Help” function on your “Start” button and enter “cookies” to search for information on how to locate the folder.